About Us
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ACDI is a leading manufacturer and designer of superior copy and print control devices. Since 1994, we have established ourselves as one of the industry's leaders through hard work, quality products, and the ability to meet our clients' needs. Our units are designed to count, control, limit, charge, and report usage from virtually all copiers and printers available in the market today. ACDI devices are used to accommodate educational, commercial, and professional offices with the need to control print and copy paper costs. ADVANTAGES Our superior products, professional technical support and strategic flexibility separate ACDI from the competition. We have increased the margin of quality and functionality of our product line with the release of the new EX2000 series, offering features not available from our competitors. Our technical support provides assistance M-F 8-5 CST, and the phones are forwarded to an "on call" technician to handle needs after hours. ACDI is very flexible and provides a multitude of solutions for its clients from forming alliances and partnerships to expediting delivery times to technical assistance. Furthermore, being flexible encompasses, but does not limit, our ability to develop new products, customize existing products, and offer sales and technical seminars. For over a decade, ACDI has partnered with copier dealers and print software companies to provide solutions for Higher Education, Professional, and Commercial markets. We offer assistance with installations, telephone support, and site development for all customers. Our experience has enabled us to design products essential to the demands for copy and print management. SERVICES We provide consultations for you to address the direction in which copy and print resources should shift in the instance an account is obtained. ACDI products work with virtually all copiers, including Kyocera Mita, Toshiba, Ricoh, etc. We are constantly communicating with copier manufacturers, as well as our vast dealer network to learn about the new models and their interfacing capabilities. By doing this, we are preventing our products from being delivered to the customer without the proper instructions and connectors for control. Our professional sales force is equipped to discuss products ranging from on-line campus solutions to single coin-op or card control applications. SUPPORT / INSTALLATION Our support is unparalleled in the industry due to the fact our concern for the customer's needs is carried over into 24-hour phone support M-F CST, a real-time support call database used for tracking the history of each product. Our knowledgeable support team provides installation and technical support when needed. All of our products come with a 2-year warranty, and we stand behind them 100%. Please do not hesitate to call our toll free number ( 800-990-2234) today with any questions you may have about our products or services. |
Carol Jarom Information Resource Consultant III University of Delaware www.udel.edu “After years of providing no-cost printing in our IT supported computing sites at the University of Delaware, spiraling printing costs made us decide we needed to reevaluate the situation. We started implementing VendPrint Print Management software in the fall of 2002. The VendPrint staff worked with us to customize their product to our environment to work seamlessly with our existing debit card system. We are able to offer a set amount of free printing to each student and when they use up their free stipend, Vendprint starts debiting their FLEX card account that is supported by Blackboard on our campus. We have cut our cost of printing consumables to 20% of what it was before we implemented the program. The VendPrint technical staff is always willing to work with us on new features or questions as they arise. We have been very pleased with our results.”
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